Shipping Policy

🕒 Processing Time

• Processing Time: All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. 

• Shipping Notification: Once your order ships, you’ll get a notification with tracking details. Please allow up to 48 hours for tracking updates to appear.

• Please note: Delays may occur due to high order volumes or issues with the postal carrier that are beyond our control.
  
  

🇺🇸 Shipping Rates & Delivery Estimates (U.S. Only)

We offer flat-rate standard shipping within the United States based on your order total before tax and after discounts:

Order Total	Estimated Delivery Time	Shipping Cost
$0 – $47	5–8 business days	$10
$48 – $98	5–8 business days	$5
$99+	5–8 business days	Free

Note: Gift cards are excluded from the free shipping offer.

🔍 Order Tracking

• Tracking Information: Once your order ships, you’ll receive an email with tracking information.

• Tracking Availability: Please allow up to 48 hours for tracking updates to appear.

• Inquiries: For order or tracking inquiries, contact us at questions@adoredbeast.com.
  

🌐 International Orders

• International Shipping: For orders outside the U.S., please visit our international store at www.adoredbeast.ca.
  
  

📦 Delays, Damaged, and Lost Packages

• Damaged Items: If your order arrives damaged, please email us at questions@adoredbeast.com with your order number and a photo of the item's condition.

• Lost Packages: If your package hasn’t arrived within 8 business days, please reach out to us at questions@adoredbeast.com.
  
  Note: USPS requires a 15-day waiting period before investigating missing packages. If you file a claim directly with the courier, we must wait for their investigation to conclude before sending a replacement.

• Order Dealys: If your order contains an out-of-stock item, we will hold the entire order until all items are available and can ship together.

📍 Incorrect Shipping Information & Returned Packages

Please double-check your shipping address before placing an order. It must include all required details: street number, street name, unit or PO Box (if applicable), city, state/province, and postal/Zip Code.

If delivery fails due to an incorrect or incomplete address, and the package is returned to us:

• We'll issue a refund for the product only once we receive the returned package.

• Any return shipping fees charged to us will be deducted from the refund.

If you’d still like to receive your order, you’re welcome to place a new one.

🌍 International Transaction Fees

• Adored Beast does not charge international or foreign transaction fees.

• These fees are imposed by your bank, credit card issuer, or payment provider (e.g., PayPal), even if you’re charged in your local currency.

• While the charge may appear as if it’s from “Adored Beast”, it is not issued by us.

• Please contact your financial institution for details.

• Unfortunately, we’re unable to refund or resolve these charges, as they are beyond our control.

🔄 Return Policy

• Satisfaction Guarantee: We offer a 100% satisfaction guarantee. If you're not satisfied, contact us at questions@adoredbeast.com within 30 days of your purchase to initiate the refund process.
  
  We only accept returns for items purchased directly from our official website. If you bought your Adored Beast product from a retail store or other seller, please contact them directly for their return policy.

• More Details: For full return instructions, please visit our Return Policy page.

⛔ Cancellation Policy

• Orders are processed right away, so changes or cancellations are often not possible.

• If you need to make a change, contact us as soon as possible at questions@adoredbeast.com with your order number.

• While we can’t guarantee changes once processing begins, we’ll do our best to assist you.